Scope
Client
Duration
Year
Dealing with real business problems, whilst developing capability
Staff reported that supervision sessions were being consumed by policy clarifications and emotional debriefing, while many still lacked confidence using AI or navigating policy requirements. Leaders needed a way to boost capability, reduce risk, and shift from reactive compliance to proactive, reflective practice.
Building out their own usecases
Humaie partnered with Relationships Australia Tasmania on a multi-layered enablement program that combined immediate support tools with long-term capability building.
Humaie ran Generative AI 101 sessions, use case design workshops, and hands-on labs, giving staff a safe space to build foundational AI literacy and explore sector-relevant applications.
As capability grew, Relationships Australia developed their own AI assistants:
The Reflective Practice Assistant, which guides staff through structured, non-judgmental reflection aligned to the RA Tas Supervision Framework and Risk Management procedures.
The Policy & Procedure Assistant, which helps staff quickly locate, interpret, and apply the correct policies — highlighting key actions, linking to source documents, and adapting guidance based on internal vs external risk contexts.
This approach built confidence, skills, and systems in parallel — ensuring staff could use AI responsibly while growing their own capability to develop future use cases.
AI with confidence
Staff now approach their work with greater confidence, clarity, and curiosity. Policy questions that once took hours are resolved in minutes, and supervision sessions are focused on growth rather than admin.
Through the AI 101 sessions, use case development workshops, and hands-on labs, RA Tas has built a foundation of internal capability — with staff now able to design and develop their own AI-powered solutions aligned to organisational policies and values.
This shift has strengthened policy compliance, improved decision-making consistency, and fostered a culture of reflective, responsible AI use across the organisation.
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